Welcome to eSupplyBox

PAYMENT METHODS

BILLING AND SHIPPING INFORMATION

• All orders are subject to billing and address verification for security purposes prior to shipping. This step is taken to protect our customers from identity theft and credit card fraud.
• We will contact you via email or phone if additional details are needed in order to properly verify your billing or shipping information. Incorrect billing information or unsuccessful address verification might delay the delivery date.
• In the unlikely event that an item is on back order during order verification, we will notify you via email or phone to provide you with either a substitute item or available date.
• If the SHIPPING address is different from the BILLING address, please make sure that you entered a verified phone number that is on file with the bank for the given credit card so we can call you on it in order to verify your SHIPPING address.
• We cannot specify the exact delivery date with any carrier. Tracking numbers will be provided via email. Please make proper arrangements to receive an item/items at your location. Failure to receive an item is beyond our responsibility.
• We do not guarantee same day shipping.
• Orders are not processed during the weekends.
• The expected delivery dates are applicable only to United States orders.